Why I Am A Serialist by Joshua Malbin

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As some of you may have noticed, I’ve been serializing my novel Soap and Water here on Red Lemonade rather than publishing it all at once. I could put it up all at once, it is all finished, but there are several important reasons why I think that’s the wrong way to approach publishing on the Web.

As part of my day job I edit a blog about marketing, and over the past three or four years I’ve watched the buzzword of “content marketing” become nearly universal among online marketing types. For those of you lucky enough to be innocent of that kind of language, “content marketing” is basically when companies try to get your attention by offering useful information, or at least some kind of entertainment, rather than sticking an ad into something else you’re reading or watching. It’s become ever more important on the Web, where users demonstrated years ago that they have no patience for pop-up ads and ignore banners. (There’s a million examples out there, but here’s one off the top of my head: http://www.gereports.com/.)

The idea is that it’s better to attract a group of people who like what you do and nurture a conversation with them than it is to make a fleeting impression on a bunch of people who don’t care about you.

So I have this thing I want to promote—a novel—and it’s full of content. Instead of simply offering it in one big lump, therefore, I decided to dribble it out.

The other major thing I had in mind was that people simply don’t read anything long on the internet. Everything I’ve seen about internet use patterns says that you’re doing amazingly well if you can get someone to stick with you for a full minute. It didn’t seem realistic to me that anyone would read 400-plus manuscript pages on a computer screen. Indeed, it might be pushing it to think they’ll sit still to read a whole chapter.

Some guidelines I’ve tried to stick to: 

1) I keep it as short as possible, preferably under 2,000 words per installment. Ideally it’d be a lot less than that, maybe as little as 500 words, but given the chapters I’ve already written I think chunks that small wouldn’t make enough sense.

2) I try to keep to a regular schedule, posting new chapters every Sunday and Wednesday.

3) I publicize each new chapter everywhere I can, on Twitter (@joshuamalbin), on Facebook (www.facebook.com/joshua.malbin), via email (http://eepurl.com/f-9tH to sign up), and on my own blog (www.joshuamalbin.com).

And I keep trying to adapt. Once I realized how easy it was, for example, I started making every chapter available on my own website in various e-reader formats (www.joshuamalbin.com/soap-and-water). Lately I’ve started to notice a kind of burnout happening among my readers, and have started to wonder if perhaps I’m not following well enough the lesson of email marketing that if you pester your audience too much, they’ll stop responding. I’m going to test out a less frequent publishing schedule and see how that goes.

I’m hardly the first guy to figure any of this stuff out. Comic book authors like Warren Ellis (with FreakAngels, http://www.freakangels.com/) and Carla Speed McNeil (with Finder, http://www.lightspeedpress.com/) have been doing it for years: publishing stories online serially and then selling collected versions as books. I expect we’ll start seeing it more and more in fiction, too. (Though only as these authors have done it, as promotion for a book they ultimately plan to sell. A user poll over at Smashwords (http://blog.smashwords.com/2010/06/are-serialized-ebooks-bad-idea.html) suggests pretty strongly that users won’t pay for a book in installments. Once they pay, they want the whole thing. )

What do you guys think? Does the return of a super-cheap mass distribution technology mean a return to the days of Dickens and Arthur Conan Doyle, who wrote their books for dirt-cheap newspapers? Or will serialization become a meaningless idea once everybody has a tablet for their e-books?

 

Comments

Thanks for the post, this is an interesting topic. Everyone is different I guess, but when I read here on RL and find something that engages me (like your novel has) I go back. Maybe I don't read it all right away, but if I come across a manuscript that has a few chapters I assume that's all the author is ready to share or that it's not finished yet. However, if an entire novel is published I know in the back of my head that it's there when I'm ready to read it--I know it's done, and I like that. However, if you're on Twitter or FB and you have a decent following, it might be a great idea to serialize it to an audience. Have you set up an author page on FB?
I haven't about the FB author page. I'll do that, thanks. The thing about the folks who want to know the book is all finished (of which I am one, if I'm honest), at some point I'll be done serializing, and at that point the whole novel will be up for people to read. So I don't feel like I'm losing anything from those readers who want to read the whole thing, or want to know that the whole thing is available, I'm just postponing while I try to attract other people. Does that make sense?
I really appreciate that you lay out the details of content marketing so clearly here, and I'm looking forward to see where this journey's going. Enjoyed your blog, too, and I also wrestled with the idea of tattooing a particular image on my arm for a decade (and finally did it, but only because my wife did it, too). On the whole, this marketing effort seems well thought out but also very intense and time-consuming. What I most like is your idea that a good relationship with a number of readers who really read & understand you because they take their time is more important than waving your book in front of a mass audience for a second. Personally, I wouldn't mind a return to the days of Dickens and Conan Doyle, because Dostoyevsky also published his novels as serials, and Kafka probably only didn't publish (anything) because he couldn't afford a laptop. Or he was afraid it might turn into a bug and eat him up. You know, writers...good luck, Joshua!
...been thinking some more about your serialism & the only thing that you might have left out is podcasts—reading your installments or letting someone read them. i've made excessive use of podcasts for my own work, because i love reading out loud. adding audio seems very suited to this multi-medial world. hence, when i'm ready, i will have an audio version of "House of Worship" together with the print and ebook version.
It's funny you should say that, because I have just begun making podcasts and putting them on the same page as the e-reader versions. You're right, though, it's all quite time-consuming. Over the last couple of months, doing this has eaten up a lot of the time I would normally spend on writing new things, which is kind of frustrating.
Hey, Joshua, I think it's a solid approach. One point I'd like not so much to argue as expand upon: I have been really surprised at the endurance of readers on Red Lemonade. When I started posting longer works here, I was pretty sure no one would read deep into them, and I didn't know if I had the stomach to read deep into someone else's manuscript. Yet people here read deep, and I read deep. My internet behavior is pretty typical, as with most sites if I can't find what I'm looking for in less than a minute and with minimal clicks, I'm gone. I think manuscripts on Red Lemonade bear more in common with youtube (where people watch stuff often in 10 minute bursts) or netflix streaming (which people watch for hours on end) than a typical, in-and-out internet site. Just a thought.
That's true, I have found myself reading deeper here than I thought I would myself. But one thing I noticed when I came up with the idea of doing this a few months back was that there were a lot of manuscripts that had heavy comments on chapter 1 and then a very quick tail-off. Which is what you'd expect--and what I've experienced too here, even with the serialization. I've done it myself, I keep reading more chapters but I don't comment as much past the initial one. I don't know what that's about. I think, though, that having repeated points of contact with the audience does inspire more commenting, so I have not only gotten ideas helpful enough to guide a rewrite of chapter 1, but also chapters 11 and 12. That was not something I expected to happen, necessarily. It's been an unanticipated gift from this community.
Hey, again, Joshua, I've noticed the same thing too, that I will leave comments early on and fewer the more I read. I think in general a reader is very sensitive to what's going on in a first chapter, sussing out the characters, plot, and style, and for that reason, it should be the most scrutinized. With many novels, the reader is highly attentive at first and then cruises later on, so I think it's somewhat natural that comments would tail off. There also seem to be different types of feedback people leave. There are Chapter 1-type comments that are perceptive enough on what's going on in Chapter 1 to help give the writer insight into later chapters that receive less attention. (Ultimately, writers need to trust their instincts, with or without feedback.) At the same time, comments are also nice when they note typos (which are great, because some of the ones I've made are embarrassing and I want to fix asap) or express how much a reader liked a specific line. Most of all it's a thrill to know there are people out there reading!
Joshua, This makes sense--especially for a site like this. I write poems and short stories so I'm delivering in little pieces anyway, but if I had a novel, I would go your route because I think it sounds like a good way to capture an audience's attention without overwhelming them with the whole book at once. Thanks for sharing this! Kathryn
I'm thinking the serial idea is good. I know I can focus on a chapter, even a long chapter as long as things are moving along. As a writer, I want to become involved and I want satisfaction for spending my time with a piece. I don't know about anyone else but I have never read a complete novel online. Not that I couldn't, god knows I sit in front of this screen for ages at a time, but then after a while I tend to want to move around. More about motion. I'd like to think I would come back to the online novel to pick up the next chapter as long as I remain curious about the forthcoming events. All this reminds me of the days (even though I wasn't there then) when radio presented it's classic serial programs. People certainly did flock back to those next episodes. Episodes is a word I like too. So I say, let's serial away.